Effective date: June 3, 2026

Ole Grapevine Cigar & Tobacco Shop (“we,” “us,” or “our”) operates grapevinecigarshop.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or placing an order, you agree to the practices described here.

Age restriction

Our products are intended only for adults of legal smoking age. You must be at least 21 years old to use this Site or purchase any product from us. We do not knowingly collect information from anyone under 21. If we learn that we have collected information from a person under 21, we will delete it. By using the Site you confirm that you are 21 or older.

Information we collect

We collect the following categories of information:

• Information you provide. Name, billing and shipping address, email address, phone number, and order details when you make a purchase or contact us. Payment card details are entered through our payment processor and are not stored on our servers.
• Age verification data. Information used to confirm you are 21 or older, which may be processed by us or by a third-party verification service at checkout or on delivery.
• Automatically collected information. IP address, browser type, device information, pages viewed, and referring URLs, collected through cookies and similar technologies.
• Marketing preferences. Your choices about receiving emails or other communications from us.

How we use your information

• To process, fulfill, and ship your orders.
• To verify your age and comply with applicable tobacco laws.
• To communicate with you about orders, respond to inquiries, and provide customer support.
• To send marketing and promotional messages where you have opted in, and to let you opt out at any time.
• To operate, maintain, secure, and improve the Site.
• To detect and prevent fraud and to comply with legal obligations.

Cookies and tracking

We use cookies and similar technologies to keep your shopping cart working, remember preferences, and understand how the Site is used. You can control cookies through your browser settings, though disabling them may affect how the Site functions. We may use analytics providers to help us measure traffic and improve the Site.

How we share information

We do not sell your personal information. We share information only as needed to run our business:

• Service providers such as payment processors, shipping carriers, age verification services, email and analytics platforms, who process information on our behalf.
• Legal and safety reasons when required by law, subpoena, or to protect our rights, customers, or others.
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to this Policy.

Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data retention

We keep personal information for as long as needed to fulfill the purposes described in this Policy, including order records, tax and regulatory requirements, and dispute resolution.

Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or request a copy of your personal information, and to opt out of certain uses. Texas residents have rights under the Texas Data Privacy and Security Act. To make a request, contact us using the details below. We will respond as required by applicable law and will not discriminate against you for exercising your rights.

Marketing communications

If you receive marketing emails from us, you can unsubscribe at any time using the link in any message or by contacting us. We may still send you transactional messages related to your orders.

Third-party links

The Site may link to other websites we do not control. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

Changes to this Policy

We may update this Privacy Policy from time to time. The “Effective date” above shows when it was last revised. Material changes will be posted on this page.

Contact us

If you have questions about this Privacy Policy or your information, contact us:

Ole Grapevine Cigar & Tobacco Shop
120 S Main St, Ste 60
Grapevine, TX 76051
Phone: (817) 424-2326
Email: info@grapevinecigarshop.com